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I am Fahad Yahya Dahish, a highly motivated Master of Information Technology student specializing in Business Analytics, currently pursuing my degree at the University of Newcastle. With a strong foundation in computer information systems and a proven track record in customer service, I bring a unique blend of technical expertise and analytical skills to solve complex problems.
Throughout my career, I have demonstrated a commitment to excellence and continuous learning. I have successfully managed both inbound and outbound customer service calls at Extensya Company, showcasing my ability to quickly understand and resolve customer issues, leading to enhanced customer satisfaction. As a Team Leader, I directed and motivated a team of customer service specialists, fostering a collaborative environment and implementing strategies to improve team performance.
My technical proficiency includes expertise in CSS, HTML, Java OOP, C#, SQL, R (Data Analytics), and Python (Data Analytics). I am adept at using various software tools such as Visual Studio, R Studio, Xcode, SQLDeveloper, and Microsoft Office. My academic journey has been marked by numerous honors and awards, including Academic Distinction and Outstanding Monfort College of Business Student.
In addition to my technical skills, I have completed various training and certifications, including the Misk Future Path Program, courses in Cyber Security, Data Science & AI, Cloud Computing, Ethical Hacking, and IT Security from LinkedIn Learning. I am fluent in English and a native Arabic speaker, which allows me to effectively communicate and collaborate in diverse environments.
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Author: Dahish, F. Y.
Date: August 2024
Journal: Journal for Research on Business and Social Science
Volume: 7
Issue: 8
Pages: 1-14
Abstract: This publication explores the transformative impact of conversational AI on business intelligence, focusing on how it enhances data interaction and decision-making processes.
Read My Publication OnlineLeverage the power of Microsoft Power BI to transform your data into actionable insights with interactive visualizations and real-time analytics. Connect to various data sources, create dynamic reports, and share dashboards with your team to drive data-driven decisions.
Expertise in creating robust and scalable database solutions tailored to your business needs. From initial design and architecture to implementation and optimization, our services ensure efficient data management and retrieval for enhanced performance.
Build visually appealing and user-friendly web applications with our expertise in HTML and CSS.
My project management services ensure that your project is completed on time, within budget.
Build data-driven applications with our expertise in Python programming. Leverage libraries like Pandas, NumPy, and Matplotlib to analyze and visualize data effectively. Our services ensure robust, scalable, and efficient solutions for your data needs.
Will be published soon
Al-Riyadh, Saudi Arabia